FAQs

Are the events date and time confirmed?

Event dates are usually confirmed 2 weeks in advance, but may be subject to change due to issues such as television or qualification for other competitions. The tickets we offer at VB Sports are valid for the event, regardless of when it is played.

When and how will my tickets be sent to me?

Between 1 and 3 days before the event you will receive your tickets. Our team will contact you to coordinate the delivery of your tickets. The tickets we offer on our website are electronic and a smartphone mobile device is required for admission to the event. If the purchase is made the day before the event, we may have to send you the ticket on the day of the event, but don't worry, the tickets will always arrive on time!

Why doesn't VB Sports send my tickets automatically?

VB Sports is an official reseller of all the events they offer, but they are not the organizer. We rely on them to send tickets to our customers.

Why does the published price vary from the face value of the ticket?

VB Sports is an official reseller of all the events it offers, authorized to sell above face value.

Are my seats next to each other?

If you place an order for more than 1 ticket, the seats will be side by side, unless we indicate otherwise in the event description.

Can I buy group tickets?

We can offer tickets for large groups in some cases, just contact the VB Sports team so we can help you.

What happens if my event is cancelled or postponed?

If the event is postponed, changes date and/or time, the tickets will still be valid for the new date and time. If the event is cancelled, don't worry, the tickets will be cancelled and we will proceed with the refund to the payment method used.

Can I cancel or modify my order?

Once you have placed your order with VB Sports, it is important for you to know that all orders are considered final and no changes, cancellations or refunds are accepted. You will find more information about our Terms and Conditions here.

What payment methods do we accept?

You can pay via Visa, Mastercard, American Express, Apple Pay, Google Pay or you can finance through Klarna. 

How can I contact the VB Sports team?

If you have any questions before or after placing your order, you can contact VB Sports team by email at: info@vb-sports.com